Salesforce

Salesforce.Com Consulting Services

Tecnics provides Salesforce.com consulting and development services to enterprises across various domains globally. Founded in 2008 we set out to build relationships with firms that desired a competitive advantage through value based development outsourcing. Our Center of Excellence model provides global delivery operation and is a cost-effective solution for all your SFDC delivery needs. Whether it is custom application development or enterprise wide implementations our growing team can support you. Our approach helps our clients control costs while leveraging benefits of matured processes, methodologies as well as best practices for timely and quality deliverables.

  • Salesforce Implementation
  • Salesforce Development
  • Salesforce Integration
  • Administration & Support Services

Salesforce Implementation

At Tecnics we start by evaluating your existing business practice and objectives. Our Implementation process, including setup, configuration and customization, has been perfected by years of experience with Salesforce implementations. With over 50 projects completed, Tecnics experienced professionals can help you ensure a successful Salesforce implementation.

Implementation

Our typical implementation project starts with a Discovery phase where we gather requirements from the customer, and based on those requirements, an implementation plan is created. An implementation includes, among others:

  • User and Organization setup
  • Pipeline Management (Leads, Accounts, Opportunities, Contracts, Orders etc.)
  • Campaign Management
  • CPQ (Configure, Price, Quote) Configuration
  • Price books & Catalogs
  • Data Import & Migration
  • Reports & Dashboards
  • Forecasting
  • Training & Adoption

Salesforce Development

Tecnics, with its extensive development experience in Salesforce and Force.com, can help you with your Salesforce development needs. Our development teams work with an Agile development model, designed to produce quick results and lower cost.

Our Force.com development services include:

  • Development of Visualforce Web pages
  • Creation of triggers
  • Modification of existing Apex/Visualforce Code
  • Apex Web Services
  • Scheduled/Batch Apex

We also work with the following supported Salesforce Platform Technologies

  • Salesforce1 – Implementation & Development
  • AppExchange – Application Development & Support
  • Heroku Enterprise – Application Development
  • Site.com

Salesforce Integration

Tecnics provides comprehensive integration services such as strategy, development and management to facilitate uninterrupted flow of information from cloud to cloud, on-premise to on-premise or from cloud to on-premise platform. Salesforce automates business processes by integrating Salesforce with third party applications. Application integration provides a unified view of multiple business applications or of new and legacy systems.

Business Use Cases:

  • ERP/Accounting
  • Payment Gateway
  • e-Commerce/Point of Sale (POS)
  • Database (SQL Services, Oracle, etc.)
  • 3rd Party Apps/APIs
  • Legacy/In-House Apps
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Administration & Support Services

Tecnics’s Salesforce.com Administration & Support services are designed to help Salesforce.com customers that need help maintaining/managing their salesforce org. Tecnics’s trained team of Salesforce certified Administrators, Developers and Consultants can help you with the following:

  • Add/remove/update – user/profiles/roles
  • Manage security settings – who can access what, login controls, forgotten passwords, etc.
  • Email templates
  • Create/modify Reports and Dashboard
  • Create/modify object layouts – standard/custom objects
  • Data management - Import/Export/Cleanse
  • Install/configure apps from AppExchange
  • Workflow/approval process, process builder flows
  • Salesforce1 configuration
  • Visualforce pages
  • Apex coding including triggers
  • 3rd party web services integration
  • ERP/Accounting system integration
  • Web-to-lead, Email-to-case, Email-to-lead